ALL items are handmade by me (Amber) and can take up to 2-30hours to make depending on the item. Great design can take time! Each item is handmade, hand-drawn, designed, hand-crocheted or hand-knitted, and some are even sewn! Please be kind about the pricing as these items take a lot of time and love to make! Most importantly, we do not use any sort of unethical mass production to create our products! It's just me making our products! Everything is made with so much love and good intent!
All products on our website has been carefully photographed and color-corrected for accuracy. However, every computer screen is different so we are unable to guarantee the accuracy of the images as viewed on your computer.
YES, we do indeed offer custom orders!! We love them and look forward to collaborating with you. Contact us anytime!!
Turnaround time for CUSTOM ORDERS is currently 2-3 weeks on all made to order products being that we have experienced a large influx in orders over the past few weeks. This time frame can change at any given moment but please allow us the time we need to create your order. We do our best to get your order out as soon as possible. You will receive two updates through email. The first, when your order is placed and a second, when I create your shipping label. If you'd like to receive shipping updates, you may do so with your tracking number thru USPS once they receive your package. By placing an order with us, you are agreeing to this turnaround time frame. Thank you for your patience in advance!
Sometimes orders are miss-packed or items that aren't so perfect slip through the QC process - it unfortunately happens sometimes! Should you have a problem with your order, please contact us at firstname.lastname@example.org explaining the issue and we'll help resolve it ASAP!
We aim to do an item drop once a month, but it could sometimes be longer as all items are made by one person, me! We may restock certain items once in a while, but get in quick as it may not be available again! If you see something out of stock or have an idea to share, I'm always accepting custom orders.
We don't currently have a size guide, but will precisely measure all items that are listed.
Yes, however you must let me know as soon as you order. Please either email me or directly type in the notes area when placing the order. I will try to get to all of them, but also be aware that I may not be able to fulfill everyone's requests 🙁
We are based within California, USA.
Thank you for taking an interest in our brand! We really love influencer marketing and working with influencers all over! You can fill out our contact us form. Please understand that our collaboration offers vary based on the size of your audience and whether we feel your content aligns with our brand. Please also understand that we may not always be willing to send PR: free products.
All sold out products have a “notify me when available” tab. Sign up to be emailed when the product returns in stock!
Yes! We do have sales on special occasions. You should follow us on ALL of our social medias @additionaldreamsdesign to stay up to date and know when these sales occur!
Unfortunately, at this time, we do not offer returns for refund due to safety and sanitary precautions. In the unlikely circumstance that you are unhappy with your order, please contact us here and we will do our best to help with the issue.
For a detailed breakdown of our Refund and Return policies
YES, we do offer wholesale! Contact us to fill out a wholesale inquiry form.
We do not offer cancellation once your order has been placed and processed into our system.
For a detailed breakdown check out our Refund and Return policies.